At Gayatri Mukut Shringar, we strive to provide you with high-quality products and excellent customer service. If you receive a damaged or incorrect product, we want to make it right.
Please review our return policy below:
Eligibility for Return: You may be eligible for a return within 48-72 hours of receiving your order if:
• The product is damaged during transit.
• You receive the wrong product.
How to Initiate a Return: To initiate a return, please contact our customer support team within 48-72 hours of receiving your order. You can reach us via email at [contact email] or by phone at [contact phone number]. Please provide your order number and details of the issue with the product.
Return Process: Once we receive your return request and verify the eligibility, we will provide you with instructions on how to return the product. You will be responsible for securely packaging the item and shipping it back to us.
Refund or Replacement: Upon receiving the returned product and verifying the issue, we will process a refund or replacement, depending on your preference and product availability. Refunds will be issued to the original method of payment.
Exclusions: Please note that we do not accept returns for products that have been used, damaged due to misuse, or are not in their original condition. Additionally, customized or personalized items are not eligible for return unless they are damaged or incorrect.
Contact Us: If you have any questions or concerns about our return policy or need assistance with a return, please don't hesitate to contact our customer support team. We are here to help and ensure that you have a positive shopping experience with Gayatri Mukut Shringar.
Thank you for choosing Gayatri Mukut Shringar. We appreciate your understanding and cooperation regarding our return policy.